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Payment and delivery
Ordering, delivery, and payment
Orders
Orders delivered by VIDA's own transport in Sofia arrive within 24 hours, and courier orders within 2 to 4 working days, except when a different delivery period is specified on the specific product page.
All prices and fees are in euro and include VAT.
Delivery
VIDA offers delivery in Sofia and throughout the country, as well as the option to pick up online orders from our boutique.
Delivery by VIDA's own transport in Sofia
We deliver with our own transport to addresses within 15 km of the boutique, within 24 hours.
For orders under €75, the delivery cost is €4.99.
Delivery is free for orders of €75 or more.
The minimum order value for this type of delivery is €20.
Courier delivery in Sofia and nationwide
Delivery is carried out by Speedy courier service to an address or a Speedy office.
For orders under €50, the delivery cost is €4.60.
Delivery is free for orders of €50 or more.
Important: For settlements served on a schedule by the courier company, the delivery period may be extended until the day of visit to the respective settlement. You can check if your settlement is served on a separate schedule via Speedy.
All shipments from VIDA Wine & Spirits are insured. In case of breakage during transport, the damage is not at the customer's expense.
Click & Collect
All online orders can be picked up in person from our VIDA MULTISPOT boutique at:
Sofia, 113 Bulgaria Blvd.
No delivery fee is charged for Click & Collect. Orders are usually ready for pickup in about 1 hour during the boutique's opening hours.
Payment Methods
Payment for ordered products can be made in one of the following ways:
Cash on Delivery / COD
Cash payment to the courier upon delivery.
This method is available to registered and unregistered users and is applicable only when choosing courier delivery.
Bank Transfer
Payment by bank transfer is available only to registered users.
The order is dispatched after the transfer is received in VIDA's bank account.
Company: Vida Wine and Spirits EOOD
Bank: First Investment Bank
BIC: FINVBGSF
IBAN: BG90 FINV 9150 1017 4040 55
Payment reason: order number, e.g., 100000111
Payment by Credit or Debit Card
Payment by credit or debit card is made through the Stripe card payment system.
This method is available to registered and unregistered users.
Large Orders and Corporate Inquiries
If you are interested in purchasing a larger number of products from the categories on the site, please contact us:
Phone: +359 878 80 44 09
Email: info@vidaws.bg